
FROM THE EDITOR
Shanna Germain
A FEW MONTHS AGO, a new coffee shop opened just down the street from
my house. Because it was within walking distance and boasted both organic
coffee and free wireless, I decided to give it a try.
For a new business, the shop seemed to be doing well: it had
a solid selection of coffees, the woman behind the counter was pleasant
and knowledgeable, and the space had a nice feel to it. However, the
coffee itself left a little to be desired—it tasted like it had
been in the pot a long, long time.
On my way out, I noticed one of those “We value your opinion” boxes
with a stack of cards in front of it. I don’t usually take the
time to fill out those cards, unless something was very right or very
wrong, but I wanted this close-by shop to stay in business. So I scribbled
a few suggestions on the card, along with my name and number, and dropped
it in the box. I didn’t mention that I worked in the industry,
or even that I knew anything about coffee.
So a few days later, I was surprised to get a call from the
owner of the shop. As it turns out, she was the woman who’d been
working behind the counter that day. “You’re the only person
who’s given us any feedback,” she said. “It was hard
to hear, but I really appreciate it.” She mentioned she’d
made some changes to her brewing process so that her customers got good,
fresh coffee every time they stopped by.
After we hung up, I starting thinking about how great Roast
readers are about giving us feedback—how often we hear from you
when you read an article that teaches you something, or when you have
a different take on a topic than what we published. Over the past two
years, you’ve told us what you’d like to see, how you’d
like to see it, and what you hope to never see on our pages.
As the editor, one of my main goals is to listen to all of your
suggestions and comments, and to integrate those suggestions and comments
into Roast in the best way possible. So, this year, we took everything
we’ve heard from you and asked ourselves: How can we take Roast
to the next level and make it a truly useful tool for readers?
The answer seemed obvious: keep the in-depth, technical editorials,
while adding more hands-on, how-to type articles that provide you with
the information—and the actions—you need to make better decisions
and better coffee.
Along those lines, we’ve made some great additions to our editorial
this year. First off is Terry Davis’ new regular column on roasting
technology, Wired for Roast, where he tackles everything from technology
at origin to the newest innovations for the roasting room. Coming next
issue, we also introduce our Back to Basics column by Chris Schooley.
Designed to be a starting point for beginning roasters, a refresher course
for mid-level roasters and a training tool for experienced roasters,
this column tackles roasting issues in a hands-on format.
We’ll also continue to include the columns that you love: Edwin
Martinez’s look at daily life on his family’s coffee plantation
in Guatemala, the Coffee Lab Report, our roaster profile, Navigating
Origins and The Flamekeeper. And this year, our editorial lineup includes
all of those topics that you’ve asked for: coffee hybrids, advanced
and beginning roasting techniques, green bean storage issues, sample
roasting and more.
Our look has gotten an upgrade as well. We’ve kept our classic
color scheme and design while making columns easier to find and read
and giving articles a better flow and feel. More sidebars, illustrations
and photos make articles more useful and easier to understand.
We hope you like our redesign. You’ve given us a lot of great suggestions
and comments over the last two years—this is our way of saying
thank you for all of that time, energy and passion. Please, keep the
feedback coming. And in return, we promise to serve up fresh, hot copy
every time.
Keep the flame burning,
Shanna

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