Event Policies
Refund Policy
All ticket purchases for Roast magazine events are final and non-refundable. However, we understand that unforeseen circumstances may arise. If you’re unable to attend, you may transfer your ticket to another attendee by notifying us at least 48 hours before the event. Refunds will only be issued in the unlikely event of a cancellation by the organizers, in which case all attendees will receive a full refund. Please contact our team with any questions or for assistance with ticket transfers.
Social Media and Photography Policy
By attending this event, you consent to photography, audio, and video recording that may be used for promotional purposes on social media, websites, and other media platforms. Attendees agree that these recordings may capture their image, likeness, and voice, and they grant permission for these to be used by event organizers without compensation. If you do not wish to appear in photos or videos, please inform our team upon arrival, and we will do our best to accommodate your request.
Code of Conduct
Roast is dedicated to the success and growth of the specialty coffee industry. Events brought to you by Roast are intended to create community, educate, and deepen a shared commitment to specialty coffee. By taking part, you agree to uphold this mission and adhere to our Code of Conduct:
We believe that everyone involved has a right to feel welcomed and valued in our community, regardless of gender, religion, race, age, ethnicity, appearance or sexual orientation.
Behavior, whether intentional or not, that causes other participants to feel uncomfortable, harassed, or victimized will not be tolerated by the organizers.
We expect that attendees of Roast events will be genuinely considerate of others at all times, without exception. Failure to meet this expectation may result in expulsion from an event, without notice or refund.
If you are made to feel uncomfortable, or experience it happening to someone else, please notify our team immediately.
Privacy Policy
We respect your privacy. Any personal information collected during the registration process will only be used for event management purposes, including communications related to the event. Your information will not be shared with third parties unless you indicate that you would like your contact details shared with event sponsors.
Liability Waiver
By attending the event, participants assume all risks associated with their participation, including risks related to travel to and from the venue. Roast and its affiliates are not liable for any injury, loss, or damage to personal property.
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